Work like you have a great operations manager

I build the rules into the tools your team uses.

A handoff carries the current instructions. Finished work reaches the person who needs to approve it. KPS puts this approach into software. You can also hire me to organise the work for your company.

Pick an example and see what changes.

KPS Interactive example · sample company data

Before the expensive part

Brief received
Brief→Storyboard→Client approval→Production→Final review

Product animation · project brief

Deliverable
45-second product animation
Audience
Distributors
Use
Not confirmed
Evidence
Client website + previous sales deck
Before production

What must the viewer understand?

The sales deck explains installation. The brief only covers the visual style. KPS flags the mismatch before storyboard approval.

One unresolved question. The source material is already attached.

Before the expensive part

Brief updated
Brief→Storyboard→Client approval→Production→Final review

Product animation · project brief

Use
Explain installation
Storyboard
Add installation sequence before approval
Acceptance
Viewer can explain installation
Next similar job
Ask this before storyboard approval
Decision saved

The answer changed the work

The storyboard and acceptance check now reflect the agreed purpose. The same check can appear earlier next time.

The missing scene is caught before production.

The next person can start

Ready to hand over?
Design→Handoff→Build→QA→Acceptance

Website checkout · handoff to developer

Owner
Maya → Alex
Design
Final_v7.fig · approved
Decision
Guest checkout agreed in project chat
Task text
Still says login required
Conflicting instructions

The agreement changed. The task did not.

KPS brings the confirmed decision to the handoff before Alex starts.

The mismatch is visible before somebody builds the old version.

The next person can start

Ready to build
Design→Handoff→Build→QA→Acceptance

Website checkout · handoff to developer

Owner
Alex
Task text
Guest checkout required
Acceptance
A new customer can pay without an account
Files
Latest approved design
Handoff complete

Alex gets one current version of the job

The file, decision and acceptance check travel with the work.

The next person starts with the current instructions.

Can we promise Friday?

Date not agreed
Scope→Estimate→Commit→Deliver→Payment

New client project · proposed commitment

Request
Start Monday, deliver Friday
Past work
4 similar jobs: 8–12 working days
Capacity
Alex is booked through Wednesday
Cash timing
Contractor due before client payment
Before saying yes

The plan needs a date and a payment decision

Past work, current capacity and payment timing make Friday a bad promise here.

Past work informs the estimate. It does not guarantee a deadline.

Can we promise Friday?

Terms agreed
Scope→Estimate→Commit→Deliver→Payment

New client project · proposed commitment

Start
After Alex’s current commitment
Delivery
Based on the revised work plan
Approval
Client review has its own time slot
Cash timing
Deposit before contractor commitment
Plan updated

The promise now matches the plan

The schedule and commercial terms reflect the decision. Delivery data can inform the next estimate.

Dates, staffing and cash timing are checked before the commitment.

A draft is not a completed action

Staff request received
Request→Check rule→Owner approval→Booking→Confirmation

Property operations · appliance replacement

Request
Book a replacement appliance
Quote
€480
Standing limit
€300
Owner approval
Not recorded
Decision needed

The quote is above the standing limit

The assistant can prepare the request. Booking still needs owner approval.

The spending decision goes to the right person.

A draft is not a completed action

Draft prepared
Request→Check rule→Owner approval→Booking→Confirmation

Property operations · appliance replacement

Quote
€480 attached
Owner approval
Pending
Message
Prepared · not sent
Booking
Not made
Next action

The manager can review the request

The draft, approval and booking remain separate states. KPS does not report an action that has not happened.

The team can see exactly what is waiting for approval.

If you disagree with something here or know a better way, email me.

KPS
keinekratzer ProduktionsSysteme
keinekratzer production system

A system for running work with the rules built in.

Client projects, models, templates and the KPS product are different manifestations of the same idea. Like particles in string theory. Hmm. Deep stuff.

Software product

KPS

KPS puts the management rules I use in client work into software.

Your team learns the process while doing the job. KPS shows what to check and who needs to decide before the next person starts.

You can improve those rules as you work. An approved change becomes part of the instructions for the next similar job.

KPS change request interface showing impact on scope, time, price and approval

A client asks for a German version after production has started. KPS checks the current agreement and the available project data. It shows what would change. The right person makes the decision. Missing information stays missing until someone confirms it.

Built inChecks for handoffs, client approvals and changes to a job.
Your companyYour people, authority, rates and rules.
Real workApproved improvements used in the next similar job.
Client services

Work with me

Bring me the problem.

You can explain it in your own terms. I’ll figure out what needs doing and handle the part you hired me for.

UpworkTop Rated
100%Job Success
Top RatedFreelancer status
Open profile →
Client recommendation

“His work allowed our core team to re-focus on growth while he quietly ensured the system held together.”

Vishal Singh · Chief of Staff · The All Solutions
Work & Resources

Open the work itself

The library comes from client work. You can open the systems, inspect the models and read the research. If you need something similar, I can adapt an existing piece or build one for your company.

Financial modelsPricing, scenarios, growth, cash, funding and other decision models.
Operating systemsPublic Notion versions of operational work you can open and duplicate. Notion is the box. The operating logic is the point.
ResearchMarket, competitor and buyer research built around a concrete decision.
About

Egor Starodubov

keinekratzer is me. I do the client work myself.

On one operations project, I cut the time needed for a weekly report from about four hours to about two.

You can inspect the public work here. My Upwork profile has the client history and reviews.

Contact

For your company

Send a short description. I’ll confirm the work, price and timing before we start.